Teams are the building blocks of many new businesses and keeping your
team working effectively will reap many benefits. So how can you help
your team to get the most out of working together?
1. Create a positive working culture
A good working atmosphere makes a huge difference to a team’s
productivity. The key to the difference between high-performing and
low-performing teams is the ratio of positive to negative comments.
Interestingly, this doesn’t need to be balanced; it needs to be weighted
in favour of positive comments, at least by a ratio of 3:1.
2. Help people play to their strengths
Forget weaknesses – play to strengths. This will reap greater benefit
in terms of performance improvement. This is because when we are using
our strengths work feels effortless, we are energised and confident, we
are engaged and probably experience moments of flow. Feeling like this
we are more able to be generous and patient with others, so the benefits
flow onward.
3. Bring team members together
Teams are often made up of people with different skills and areas of
expertise that tend to see the world and the priorities for action
within it differently. This can lead to a great awareness of difference,
which can come to be seen as insurmountable. A productive way to
overcome this is through sharing of personal stories about their moments
of pride at work. In this way, they are expressing their values and
sense of purpose in an engaging, passionate and easy-to-hear form. The
listener will undoubtedly find that the story resonates with them,
creating an emotional connection at the same time as they begin to see
the person in a different light.
4. Move from the ‘habitual’ to the ‘generative’
Groups can get stuck in repeating dynamic patterns. When this
happens, listening declines, because everyone believes they’ve heard it
all before, and so does the possibility of anything new happening. To
break the patterns we need to ask questions that require people to think
before they speak. This brings information into the common domain that
hasn’t been heard before.
5. Create future aspirations
When teams suffer a crisis of motivation or morale it is often
associated with a lack of hope. In ‘hopeless’ situations we need to
engender hopefulness. Appreciative, positive questioning can help people
imagine future scenarios based on what is possible. As people project
themselves into optimistic futures clearly connected to the present,
they begin to experience some hopefulness. By using the techniques
described above it's possible to get a team moving again or move a
working team from good to great.
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