There are lots of people on this planet, and they all have their
opinions. That means that all of us should expect to receive lots of
criticism in our lifetime. Friends, family, coworkers, neighbors, random
strangers…they all have something to say (just as we often do
ourselves). And if you have any kind of online presence, you can expect
to receive much more criticism, as everyone comes out under the veil of
anonymity.
There’s no avoiding this, so we need to be prepared to take criticism
in a way that’s going to be best for everyone. Here are some tips for
doing just that.
1. Check the critic’s motives
Some critics are not honestly trying to help, but just want to
provoke a reaction. If someone attacks you with a nonsensical anonymous
comment online, they’re not seriously interested in having a real
discussion. You wouldn’t take the bait if a loud drunk wanted to tell
you what’s wrong with you, because there’s nothing to be gained by
arguing.
With that in mind, whenever you sense that someone is criticizing you
without having the intention of helping, don’t lose your temper. Ignore
them if you can, or just give a quick response to indicate that you’re
not going to bother trying. Then get on with your life.
2. If the critic just gives a vague complaint, ask what you can do better
Sometimes people will say something like “you’re awful,” without
explaining why or suggesting what you can do better. Even if we give
them the benefit of the doubt in assuming that they’re trying to offer
constructive criticism, they need to be much more specific for any good
to come of it.
So just ask what you can do better. The nice thing about this is that
it’s very easy to ask for details, and then the ball’s in their court.
The burden is on them to come up with specifics. If they can’t come up
with anything, it’s easy to disregard their criticism.
3. If the critic gives helpful advice, say thanks
If someone’s trying to help you, there’s no need to be defensive. If
someone tells you something you can improve, they’ve done you a favor.
Because without them, you might have continued to make the same mistakes
for years without realizing it.
You don’t need to try to explain why it’s not your fault. Just accept
responsibility for it. Be grateful that the other person decided to
bring a problem to your attention instead of saying nothing. Remember
that they’re trying to help you. So don’t get upset, just say “thank
you.”
4. If the critic doesn’t know the whole story, talk to them about it
A lot of times, the situation may be more complex than it appears.
People might see what appears to be an obvious solution, without
realizing that there are drawbacks to that approach.
If somebody just wants to give you a tip, you can say “OK, thanks”
and move on. But sometimes, especially if the other person knows you
well, it’s helpful to talk about it.
You can say, “You know, I hear what you’re saying, and I’d really
like to be able to do it that way. But the last time I tried something
like that, it didn’t work because _________. How can I get around that?”
Assuming this is somebody who’s willing to take the time to talk it
out with you, this shows that you really appreciate their opinion. Not
to mention that you can get some great insights.
One last tip
Finally, when you’re the one giving advice, be sure to remember how
it feels to be on the receiving end! If you think you can help someone,
offer your advice, but proceed with caution.
Keep in mind that what’s right for you might not be right for them,
and that there might be other sides of the story you’re not considering.
And be aware that the other person might be more defensive than you’d
expect them to be, especially if they’ve had to deal with many critics
whose intentions weren’t as good as yours.
Make a point of taking criticism well, and you’ll be able to deflect pointless attacks while making the most of good advice.
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